About Us > Customer Service
Customer Service.
We provide you with the very best levels of customer service and care, striving to deal with your business in an honest and transparent way.
We’re here for you
As an alternative to the Big 6, we pride ourselves on giving you different prices and a different level of service compared to other providers. Here’s what you’ll get when you work with a small business specialist.
Need to check something? Then speak to one of our friendly team. Our customer service lines are open Monday to Friday 8am to 6pm. There’s no expensive 0870, 0844 or 0845 numbers when you want to speak to us. Your calls will always be charged at local rate. You can contact our dedicated team on 020 3750 3022.
Online Portal.
We know your world doesn’t always revolve around the 9-5 and sometimes you don’t want to have to call us to make payments, set up a Direct Debit or submit a meter reading.
Our self-serve portal enables you to simply and quickly do the things you need at a time that suits you.
